Frequently Asked Questions
Do you have a designated venue for hosting parties or events?
We don't have a set venue. Instead, we bring the party to you! Whether it's your home, a park, a hall, or any other location you've chosen for the event, we'll be there. We're also happy to offer suggestions for parks, reserves, or halls we've recommend.
Do you have insurance for your business?
Rest assured, Wish Upon A Party Co has complete coverage through public liability insurance for all events, regardless of location. Our insurance provides protection up to $20,000,000 ensuring peace of mind for both you and us.
Is it okay to leave the children alone at a party or event?
We're entertainers exclusively! Our insurance is specifically for entertainment purposes and does not include childcare services. We require a minimum of two adults to oversee the children at all times. This requirement will be clearly stated in the Terms and Conditions provided when you book your party with us.
Where do you provide your services?
We service the following areas across Greater Sydney:
• Inner West
• Sydney CBD
• North Shore
• Eastern Suburbs
• Western Sydney
Travel to surrounding Sydney areas may be available upon request. Keep in mind that additional travel fees may apply based on the distance our performer needs to travel to reach your location!
Do your entertainers have the necessary qualifications to work with children?
All our performers have undergone and possess a paid NSW Working With Children’s Check. Additionally, they all have prior experience working with children.
What's the designated arrival time for my character?
The optimal arrival time for your characters would be 15-30 minutes after the party officially begins. This ensures that latecomers can still enjoy the entertainment and gives the children time to settle in. Additionally, it allows for a smooth transition to food or cake once the entertainment concludes, providing a pleasant distraction before the characters departure.
Who are your parties designed for?
Our party packages are mainly designed with children aged 3–8 in mind, based on the activities included. However, we’re flexible and can tailor our entertainment to suit different age groups where possible. Our disco parties are suitable for children aged 4–13, offering high-energy dancing, games, and interactive fun. Our slime party experiences are best suited for children aged 6–13, as they involve hands-on DIY slime-making. Due to the messy nature of slime activities, they may not be suitable for younger children.If the birthday child is under 3, but most guests are aged 3–8, our packages can still be suitable. In these cases, a parent or caregiver may need to assist the younger child during games and activities to ensure their participation. This also applies if babies or toddlers under 3 are attending the event.Our activities and games are inclusive, suitable for all children, and enjoyed by everyone.
What happens if there isn't a package that fits my requirements?
We're happy to create a customized package tailored to your needs, complete with a custom quote! Just send us an email detailing what you're looking for, and we'll take care of the rest. If there's a character we don't currently offer, we can arrange to have that character brought in for your event for an additional fee, ranging from $100 AUD to $300 AUD, depending on the character and type of costume required!